I wanted to send a quick letter to formally share our satisfaction with our handicap shower purchase.
The shower surpasses our expectations and we are totally satisfied! Thanks again for your patience in understanding our needs and opportunities. Thanks to your expertise the shower package selected supports all our physical needs. The delivery of the shower unit was earlier than expected. Additionally, per our contractor, the installation instructions were very user friendly. Just as you advised, the shower unit requires minimal clean up and no maintenance.
Your product quality and sales and service support has provided my wife and I with personal independence.
I want to thank the customer service department for prompt attention to my problem this morning. When our order arrived the box was damaged. A rubber foot was missing from the shower chair leg. I called Barrier Free to report it and they immediately responded and the part is being shipped today!